Terms of Service

Last updated: November 12, 2026

These terms apply when you use PingTurret at https://pingturret.com (the "service"). The service is provided by [Company name — set in config.php], [Postal address — set in config.php] ("we", "us"). By creating an account you agree to these terms.

What the service does

PingTurret checks websites, servers, ports and scheduled jobs that you add, and notifies you by email when they stop responding as expected. We work to keep the service reliable, but no monitoring service can guarantee that every check runs or every alert arrives. Treat PingTurret as one of your safeguards, not the only one.

Your account

• You must give a working email address and keep your password secure. You're responsible for activity in your account.
• You must be at least 18, or have permission from a parent or guardian, and able to enter into this agreement.
• One person or business may hold more than one free account only with our permission.

Acceptable use

Only monitor addresses you own or have permission to monitor. You may not use the service to:

• overload, test the security of, or attack any system, including by adding many monitors for the same target;
• send alerts to people who have not agreed to receive them;
• break any law, or get around plan limits or our technical protections.

We may pause monitors or suspend accounts that break these rules, usually after contacting you first.

Plans and payment

• The Free plan costs nothing and has the limits shown on our pricing page.
• Paid plans are billed in advance, monthly or yearly, through PayPal, and renew automatically until cancelled.
• You can cancel any time from the Billing page or in your PayPal account. Your plan stays active until the end of the period you've paid for, then your account moves to the Free plan.
• Payments are not refundable, except where the law requires it.
• We may change prices. We'll email you at least 30 days before a change affects your subscription.

Your data

You keep ownership of the information you add. We use it only to run the service, as explained in our Privacy Policy. You can delete your account and its data at any time from the Account page.

Changes and availability

We may improve or change features. If we plan to shut the service down, we'll give at least 30 days' notice by email and refund any unused prepaid time.

Limitation of liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect losses such as lost revenue, lost data or business interruption, including losses from a missed or late alert. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Ending the agreement

You can stop using the service and delete your account at any time. We may end your access if you seriously or repeatedly break these terms.

Changes to these terms

If we make an important change, we'll email you before it takes effect. Continuing to use the service after that means you accept the new terms.

Governing law

These terms are governed by the laws of [Country — set in config.php].

Contact

Questions about these terms: support@pingturret.com.